Your policy
Manage your cover, payments and documents — all in one place.
Sign in to your policy
Enter your policy number, email address and postcode to manage your policy.
Manage your cover, payments and documents — all in one place.
Enter your policy number, email address and postcode to manage your policy.
The link in your policy email also signs you straight in.
Insurance only works if you can trust who's behind it. Here's exactly who we are, who pays your claims, and how we look after you and your money.
We built Float to do one thing properly: get good people genuinely good cover, without the usual nonsense. Three things make that possible:
FloatInsure is a trading name of Float Insurance Services Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA).
You can confirm our authorisation at any time on the FCA's public register at register.fca.org.uk by searching our firm reference number.
Float arranges your policy, but your cover is underwritten by Cumulus Life & Health Ltd — an established insurer that pays the claims and stands behind your policy.
Cumulus is authorised by the Prudential Regulation Authority (PRA) and regulated by the FCA and the PRA. That means a specialist regulator independently oversees its ability to pay claims, not just its conduct.
In short: Float is your guide and advocate; Cumulus is the financial muscle behind the promise.
A policy is only as good as the company's ability to pay when it matters. Our underwriter is built to be there when you need it:
We paid 98.7% of all claims in 2025, with most life claims settled within 5 working days of receiving everything we need. Here's the process:
Claims line: 0800 030 4040 · claims@float.insure · open 8am–8pm, 7 days.
We only ask for what we genuinely need to find you cover, and we treat it with care.
Registered with the Information Commissioner's Office (ICO), registration no. ZA483921. Read our full Privacy Policy for details.
If something's not right, we want to know and we want to fix it.
Financial Ombudsman Service · financial-ombudsman.org.uk · 0800 023 4567. Their decision is binding on us, but never on you.
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Effie will pick up right where you left off. No jargon, no rush.